Where can I find the nutritional value of Dive Bars?

Simply click on any flavor in the webstore and the label will be shown as a supporting image. You may need to scroll through the images depending on your device/screen. Keep in mind combo packs are made up of multiple flavors so you will not find any labels in such listings.

My bars seem to have inconsistencies in color and texture. Are they spoiled?

 Absolutely not. Because we are a boutique brand we source many of our ingredients from varied wholesalers. Nut butters and brown rice syrup particularly come from several different suppliers. Because of this you may have bars that range from off-white to some kind of tan/brown. These inconsistencies have been determined to not alter the taste and nutrition profile or we would not permit such variations.

What are the benefits of the nutritional profile of Dive Bars?

While earning a Master’s in Exercise Science, CEO Phil Capone decided he wanted many of the micronutrients he was reading about in an energy bar. Coincidentally, these nutrients were in the energy/sports drinks that his undergrad students were drinking to get through the day after a frat party. Countless studies have been done and we encourage you to research the performance benefits of taurine, B12, and caffeine in daily recreation. Remember, for peer-reviewed, academic journals, use Google Scholar or the Ebsco database!

Do you guarantee Dive Bars? What if I need a return?

We understand that once in a blue moon an individual may not like the chewy, gooey, energy that is a Dive Bar. We do process refunds (on products and any collected taxes, not shipping fees) but ask that you take the following steps:

1) Please email us (provided below) stating why you would like to be refunded within 14 days of your order. We will answer within 72 hours and, if your issue is within our return policy, we'll provide you a Refund Authorization number. If you have a damaged package it is important that you photograph it and include pics in your email. Please take a few angles and include the shipping label with your name on it so that we may make an insurance claim.

2) Mail the uneaten Dive Bars back to us. Please add a note with the Return Authorization number and the order number written on it. To receive a 100% refund, we must receive 80% of consumable products (Dive Bars, powders, supplements, etc). In the event of clothing or non-consumable goods, they must be unworn/unused. Bars are not resold, but must be in our possession for a write-off.

3) Within 72 hours of receiving your returned goods we will initiate a refund. This can take between 1 and 72 hours depending on your bank/creditor and what day/time the refund is begun (Friday afternoon refunds can be delayed by banks until Monday).

Email: Service@DiveBarNutrition.com 

Terms and Conditions of Sales

Buyer understands that, while all attempts are made to ship within 2 business days, orders may take up to 7 business days for processing and fulfillment (being shipped), and has checked home page for possible further delays. Even if/when a buyer selects and pays for USPS Priority mail, or expedited shipping speeds, these speeds are only the guarantees of the shipping services and shall not go into effect until order is packed and put into possession of said shipping agency.

 Buyer understands and accepts  that Dive Bars are in essence, protein cookies/blondies/brownies and that orders in the warmer half of the year will likely arrive melted. This has no effect on the quality or taste, just the shape. Buyer accepts this and understands that the melted or squished shape of a Dive Bar is not grounds for a return/refund.

Buyer understands and accepts that products will be shipped in the most efficient means to Company and that products may be loosely arranged into a shipping package, lacking the branding and imagery of Company. Buyer understands that online monetary transactions, regardless of how immediately submitted, can encounter technical and human delays, and accepts that both deliveries and/or refunds may be delayed by such. Company cannot be held liable for hardship incurred by Buyer while anticipating funds or goods. If requested, Company shall refund orders that have not yet been shipped, but refund shall be subject to a $2.50 processing fee, which company is charged by credit card processor in case of issuing refunds.

Order Obligation

Upon a transaction processing and payment being verified approved, Company shall ship merchandise as quickly as possible via recognized and reputable carrier (USPS, UPS, or FedEx, and hereafter referred to as “Carrier”). Buyer understands that, while a majority of orders are sent within 2 business days of ordering, order may take up to 7 days for fulfillment and shipment launch. Should order be unsent after 7 business days (on the 8th calendar weekday/non-holiday), Buyer may request a refund. In the event that an item is claimed to be missing from order, Buyer understands that company shall review shipment history records and determine order contents by reviewing weight of sent parcel. Should the weight sent match the weight of ordered goods, Buyer shall pursue reimbursement with Carrier. In the event that a package is marked as “Delivered” by Carrier, Buyer must pursue reimbursement with carrier. Order obligation of Company is to ship purchased goods, and assist until order is recognized as “Delivered” by Carrier.

Orders returned to sender

Dive Bar Nutrition sends orders to the address submitted by Buyer at time of order. In the event that the order is returned to Dive Bar Nutrition due to errors in the submitted address, or any other reason not attributable to Dive Bar Nutrition, Buyer will choice of supplying additional shipping funds or canceling order for refund. If a second shipment attempt is returned, Dive bar Nutrition will cancel and refund order.

Privacy Policy

Every customer/buyer (hereafter referred to as “Buyer”) of Dive Bar Nutrition Inc. (hereafter referred to as “Company”), and their personal info, shall remain financially and intellectually protected by all means available to Company, and their browsing and/or shopping habits shall not be shared or sold to any other business entity by Company. The exception to this privacy policy comes with matters of lost/stolen/missing items, at which time Buyer information may need to be provided to USPS, FedEx, UPS, or other freight servicesCredit card and financial methods of payment shall be processed by leading processing services Stripe & Amazon and information shall be kept private by stated institutions and not be forwarded outside of their records. Any cookies or web browser records created by an enabled and user-approved web browser or application (Chrome, Facebook, Youtube, etc) are result of accepting an application’s user agreement and not the doing of Company