Refund policy

Dive Bar Nutrition seeks to dismiss hesitancy within prospective customers toward online purchases of a new, untasted, snack item. For this reason we have developed the "$30/30day guarantee" - a means of satisfying all parties and building confidence within those who have never triued Dive Bar Nutrition. This guarantee policy allows for a no-questions-asked refund up to $30, when dialogue is opened within 30 days of ship date. Customers accept this "30/30 guarantee" policy upon checkout and understand that they are discouraged from "trying" $50 or more worth of a product that they are unfamiliar with. Due to recent trends in individuals failing to follow instructions with pre-paid return labels, Dive Bar Nutrition no longer provides prepaid labels for returns. Dive Bar Nutrition will only ask for 80% of undesired products to be returned, to minimize customers expenses.

To initiate a return:

1) Please email us (provided below) stating why you would like to be refunded within 14 days of your order. We will answer within 72 hours and, if your issue is within our return policy, we'll provide you a Refund Authorization number. If you have a damaged package it is important that you photograph it and include pics in your email. Please take a few angles and include the shipping label with your name on it so that we may make an insurance claim.

2) Mail the uneaten Dive Bars back to us. Please add a note with the Return Authorization number and the order number written on it. To receive a refund, we must receive 80% of consumable products (Dive Bars, powders, supplements, etc). In the event of clothing or non-consumable goods, they must be unworn/unused. Bars are not resold, but must be in our possession for a write-off.

3) Within 72 hours of receiving your returned goods we will initiate a refund. This can take between 1 and 72 hours depending on your bank/creditor and what day/time the refund is begun (Friday afternoon refunds can be delayed by banks until Monday).