Shipping policy

 

Order Obligation

Upon a transaction processing and payment being verified approved, Company shall ship merchandise as quickly as possible via recognized and reputable carrier (USPS, UPS, or FedEx, and hereafter referred to as “Carrier”). Buyer understands that, while a majority of orders are sent within 2 business days of ordering, order may take up to 5 business days for fulfillment and shipment launch. Should order be unsent after 7 business days (on the 8th calendar weekday/non-holiday), Buyer may request a refund. In the event that an item is claimed to be missing from order, Buyer understands that company shall review shipment history records and determine order contents by reviewing weight of sent parcel. Should the weight sent match the weight of ordered goods, Buyer shall pursue reimbursement with Carrier. In the event that a package is marked as “Delivered” by Carrier, Buyer must pursue reimbursement with carrier. Order obligation of Company is to see orders recognized as “Delivered” by Carrier.